MV Legacy
Support

How can we help?

For help with an MV Legacy app, a purchase or your account, send us a message below or email support@mvlegacy.com.

Send us a message

It comes straight to our inbox. We'll reply to the email you give us.

Prefer email? Write to support@mvlegacy.com. Screenshots help, and you can attach them there.

Our apps

MBM LiveMultitrack player for worship teams · Mac
mbmworship.com ↗
GRANDGrand piano · Plug-in and Mac app
mbmworship.com ↗
PRYSMKeyboard workstation · Plug-in and Mac app
mbmworship.com ↗
TONEWHEELOrgan · Plug-in and Mac app
mbmworship.com ↗

Using another MV Legacy app? Its help page is linked from its App Store listing, and support@mvlegacy.com reaches us for every app we publish.

Common questions

How do I get a refund for an App Store purchase?

Apple handles App Store payments and refunds. Request one at reportaproblem.apple.com with the Apple Account you bought with. For purchases made on our websites, email us.

How do I get my purchase on a new device?

Sign in with the same account you bought with. App Store purchases follow your Apple Account. MBM Worship apps unlock when you sign in to your MBM account.

How do I delete my account and my data?

Send us a message above, or email support@mvlegacy.com, from the address on your account and ask us to delete it. We'll confirm when it's done. Our privacy policy explains what we keep and for how long.

I found a bug or have an idea.

We want to hear it. Send us a message with the app name and version, your device and what you expected to happen.

Can you build an app for me?

Yes. Tell us about it on the Your idea form.